Support

A little help,
when you need it.

Answers about Roog and how sales practice works.

What is Roog?

Roog is an AI sales practice app. You can describe a difficult conversation, practice a similar situation with an AI customer, and review coaching feedback.

Can I practice a conversation that just happened?

Yes. “Let’s try this again” starts with your recap of what you and the customer said, then moves into practice.

Does the AI contact real customers?

The practice experience simulates a customer so you can rehearse your response.

Is Roog available to download?

Roog is preparing to launch. A download link will be added here when it is available.

Will practice guarantee more sales?

No. Practice and AI feedback can help you prepare, but results depend on the conversation, customer, and your decisions.

Contact support

Need help or want to share feedback? Email support@roogapp.com.

Email support

Tell us what you were trying to do, what happened, and your device and app version. A screenshot can help. Please leave out passwords, payment details, and identifying information about customers.

Recording or playback trouble?

Check that Roog has microphone permission in your device settings and that your internet connection is working. If an error continues, include its exact wording in your support email.

Account and privacy requests

For account access problems, privacy questions, or a deletion request, contact support. Use the email associated with your account when possible. We may need to verify ownership before acting on an account request.